Privacy Policy for mrchinesepainting.com
1. Introduction
At mrchinesepainting.com, we are firmly committed to preserving and safeguarding the privacy of our users. We take our responsibilities under applicable data protection and privacy laws—including, but not limited to, the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant standards—very seriously. We implement strict measures to ensure that personal information collected, used, stored, and shared via our website is handled in accordance with the highest standards of privacy protection.
2. Scope of the Policy and Data Controller Role
This Privacy Policy applies to all users and visitors of mrchinesepainting.com. It outlines the ways in which your personal data may be collected, processed, and used, whether you are browsing the website or making a purchase.
For the purposes of data protection laws, the “data controller” is Mr. Chinese Painting, the operator of mrchinesepainting.com. As the data controller, we determine the purposes and means of processing your personal data. Any inquiries or requests concerning this policy or data processing should be directed to [email protected].
3. Categories of Data Processed
In the course of operating our website and services, we may collect and process the following categories of personal information:
a) Usage Data
Includes data automatically collected through your interaction with the website, such as IP addresses, browser types, operating system, referral URLs, time and date of access, and page interaction.
b) Account Data
Information provided directly by users when creating an account or placing an order. This may include your full name, billing and shipping address, email address, and telephone number.
c) Profile Data
Covers your preferences, saved products, order history, user settings, and behavior toward content on the website.
d) Communication Data
Encompasses all correspondence between you and mrchinesepainting.com, including support queries, contact form submissions, and communication logs.
e) Technical Data
Data related to your device and technology used to access the website, including device model, hardware identifiers, browser plug-ins, screen size, and language settings.
f) Transaction Data
Includes payment details (e.g., partial card information via third-party processors), order confirmations, delivery addresses, and billing records, although sensitive financial data is processed only via PCI-compliant payment gateways.
g) Preference Data
Includes your choices relating to marketing communications, newsletter subscriptions, advertising consents, and product interest categories.
4. Legal Bases for Processing
We process personal data based on the following legal grounds, in accordance with GDPR and CCPA:
– Consent: For sending marketing materials or newsletters, and for non-essential cookies.
– Contract: When processing data to complete a purchase, fulfill an order, or provide customer support services.
– Legal Obligation: For purposes such as recordkeeping, tax, or compliance with law enforcement.
– Legitimate Interests: Such as improving services, securing our website, preventing fraud, and understanding user interaction, provided such interests are not overridden by your fundamental rights and freedoms.
5. Your Rights
As a data subject under applicable privacy laws, you are entitled to the following rights:
– Right to Access: You can request a copy of your personal data held by us.
– Right to Rectification: You can request that inaccurate or incomplete information be corrected.
– Right to Erasure: You may request deletion of your data, subject to lawful retention criteria.
– Right to Restriction: You have the right to request a limit on how we process your data.
– Right to Data Portability: You may request to receive your data in a commonly structured, machine-readable format to transfer it elsewhere.
– Right to Object: You may object to data processing based on our legitimate interest or for marketing purposes.
To exercise any of these rights, contact us at [email protected]. We will respond in accordance with applicable laws.
6. Security Measures
We use robust security techniques to protect your personal data from unauthorized access, alteration, disclosure, or destruction, including:
– SSL encryption for all data in transit
– Role-based access controls and restricted data access within our staff
– Regular offsite backups and secure storage
– Staff training on data protection principles
7. International Transfers
We may transfer your personal data to jurisdictions outside of your country of residence if necessary for fulfilling our services or hosting functions. Where such transfers occur, we implement appropriate safeguards such as standard contractual clauses approved by the European Commission or reliance on service providers compliant with equivalent data protection frameworks (e.g., adequacy decisions).
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, regulatory, or operational requirements. Retention periods include but are not limited to:
– Account and Profile Data: Maintained for the duration of your account plus five years
– Transaction Data: Retained for seven years for tax and accounting purposes
– Communication Records: Retained for up to three years after last correspondence
– Usage and Technical Data: Retained for up to two years for performance analytics and diagnostics
9. Cookie Policy
We use cookies to enhance your browsing experience and improve the functioning of mrchinesepainting.com. These include:
– Essential Cookies: Required for core functionalities such as secure login and maintaining session states.
– Functional Cookies: Enable personalization features and language preferences.
– Performance and Analytics Cookies: Help us understand how users interact with our site (e.g., Google Analytics), improving design and usability.
– Marketing Cookies: May track visits and activity across websites to deliver personalized advertisements.
All cookies are deployed in compliance with applicable laws and are never used to collect sensitive personal information.
10. Cookie Management and Compliance
Users are provided with a compliant cookie consent banner upon visiting mrchinesepainting.com. You may at any time manage or withdraw your cookie preferences through your browser settings or through a provided cookie management tool.
Under GDPR, users may refuse the use of non-essential cookies. Under CCPA, California residents can opt out of the “sale” of personal data, which may include marketing identifiers transferred through cookies.
11. Children’s Privacy
mrchinesepainting.com does not knowingly collect or process data from children under the age of 13. If you believe that we may have inadvertently received information from a child, please contact [email protected] so that we can investigate and delete the information promptly.
12. Policy Updates
We reserve the right to modify and update this Privacy Policy at any time to reflect changes in our practices, legal obligations, or operational needs. Where material changes are made, we will provide clear and timely notice to users through our website or via email when appropriate.
13. Contact
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:
Email: [email protected]
We are committed to full compliance with applicable data protection laws and strive to process your personal information transparently and lawfully. For more information or to raise a privacy concern, you are encouraged to reach out to us directly.
End of Policy.
